ACC mail - where’s your invoice?

Ever wondered why your ACC mail is slow to arrive? Perhaps you just didn't receive an expected invoice?

One of the most common complaints we hear from our clients is that mail from ACC, particularly invoices can be slow to arrive. When they do arrive, they are often late, leaving the client with little time to pay the invoice. And sometimes they just don’t arrive at all, which can result in an automatic cancellation of certain policies.

So why does this happen?

It can be for a number of reasons; however, a common reason is that once the mail leaves the ACC building and goes to the post office where it is sorted, all it takes is something small like your address not being up to date in the ACC system, and you won't receive your mail. ACC officially no longer has responsibility for the mail, so if it’s late or just never arrives, guess who’s liable for the consequences? You. Sounds unfair? We think so too.

What is the solution?

It’s simple - Switch to email. By opting to receive your ACC correspondence by email you will be benefit from:

• No longer wondering where the ACC invoice is, and if it got lost in the mail

• Eliminiate to keep track of, and file pieces of paper (reduced threat of paper cuts)

• Saving the trees

It is a very simple process and we can help you.

Contact our ACC expert Sue Walton: sue@managecompany.co.nz or 027 210 4918

Sue Walton

Manager - ManageACC

m 027 210 4918